Privacy Policy

This Privacy Policy explains how Iaia Caravan (“Iaia,” “we,” “our,” or “us”) collects, uses, and protects your information when you visit iaiacaravan.com, make a purchase, or interact with us online. By using the website, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

Name
Email address
Shipping and billing address
Phone number
Payment information (processed securely through third-party providers; we do not store full credit card details)
Order history
Any information you provide when contacting us

Automatically Collected Information

When you browse the site, we may automatically collect:

IP address
Browser type and device information
Pages viewed and time spent on the site
Referring website or search terms
Cookies or similar technologies (see Section 8)

Information from Third Parties

We may receive information from:

Payment processors
Shipping carriers
Analytics providers such as Google Analytics
Marketing platforms and social media tools

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you about your order or inquiries
Send newsletters and updates (only if you opt in)
Improve the website’s performance and user experience
Personalize content and product recommendations
Detect and prevent fraud
Maintain internal records and comply with legal requirements

3. How We Share Your Information

We do not sell your personal information.

We may share data with trusted third parties who help us operate our business, including:

Payment processors (e.g., Stripe, PayPal)
Shipping carriers
Website hosting and e-commerce platforms
Email marketing services
Analytics and advertising partners
Professional service providers (legal, accounting, etc.)

These partners are only given the information necessary to perform their services.

4. Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request corrections or updates
Request deletion of your data
Opt out of marketing emails (via unsubscribe link)
Limit or manage cookies
Request that we restrict or stop processing your data
Request a copy of your information (data portability)

To exercise any of these rights, email us at arianna@iaiacaravan.com.

5. Data Retention

We keep personal data for as long as necessary to:

Fulfill your order
Provide customer support
Meet legal, tax, and accounting obligations

You may request deletion of your data at any time.

6. Security

We take reasonable steps to protect your personal information, including encryption, secure hosting, and limited internal access.

No method of online transmission is 100% secure, so we cannot guarantee absolute security.

7. International Visitors

If you are accessing the site from outside India or the United States, please note that your information may be transferred and processed in countries with different data protection laws.

By using the site, you consent to these transfers.

8. Cookies & Tracking Technologies

We use cookies and similar tools to:

Enable site functionality
Remember your preferences
Analyze traffic and behavior
Improve marketing and advertising efforts

You can manage cookies through your browser settings.

9. Children’s Privacy

Our website is not intended for children under 13.

We do not knowingly collect data from minors.

If we learn that we have collected information from a child, we will delete it promptly.

10. Third-Party Links

Our site may contain links to third-party websites.

We are not responsible for their privacy practices or content.

11. Changes to This Policy

We may update this Privacy Policy periodically.

When changes occur, the “Last updated” date will be modified.

Continued use of the site indicates acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Iaia Caravan

Email: studio@iaiacaravan.com